Privacy Policy

1. Overview

This Privacy Policy explains how Cook Services Company, LLC collects, uses, stores, shares, and protects information when you use our website, contact us, view CSC Investments information, access future portal features, or interact with our online services.

By using this website, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect information you choose to provide, information collected automatically through website technology, and information related to future authorized portal access.

3. Information You Provide

You may provide information when you contact us, email us, submit a future form, request information, communicate about business matters, or use future portal features. This may include name, email address, phone number, company or organization, role or title, message content, business contact information, investor inquiry information, portfolio or business questions, and any attachments or documents you voluntarily provide.

4. Future Portal Information

If a portal is launched, we may collect or store information related to authorized user access, such as login credentials, account profile information, user role or permission level, investor or contributor records, contribution history, cost-basis records, portfolio records, reports, documents, dashboard information, access logs, and security or authentication records.

Additional portal-specific privacy terms may apply.

5. Information Collected Automatically

When you visit the website, certain information may be collected automatically, such as IP address, browser type, device type, operating system, referring pages, pages viewed, date and time of visit, approximate location derived from technical data, cookies or similar identifiers if used, and website performance, security, and analytics information.

6. Information We Do Not Want Submitted by Ordinary Email

Please do not send sensitive financial, identity, investment, tax, brokerage, legal, or personal documents through ordinary email unless Cook Services Company, LLC specifically requests them through an appropriate secure process.

This includes Social Security numbers, driver’s license or passport copies, brokerage statements, bank statements, tax returns, passwords, payment-card numbers, full account numbers, accreditation documents, private offering documents, or sensitive personal financial information.

If future investor verification, accreditation review, payment processing, or secure document exchange is needed, Cook Services Company, LLC may use separate procedures or third-party services designed for that purpose.

7. How We Use Information

We may use information to respond to messages and inquiries, operate and improve the website, maintain company records, display company and CSC Investments information, prepare future portal access, manage authorized user access, provide requested business information, maintain security, monitor website performance, prevent fraud or unauthorized access, comply with legal or business obligations, preserve company rights and records, and communicate about company operations, portfolio brands, or services.

8. Investor and CSC Investments Information

If you contact us about CSC Investments, portfolio information, private investment matters, or future portal access, we may use your information to respond, maintain records, evaluate eligibility if applicable, support compliance review, or prepare future restricted access.

This website does not request public submission of sensitive investor documents. If Cook Services Company, LLC ever collects accreditation information, identity documents, financial records, subscription documents, or private offering materials, additional review, security procedures, and legal/compliance language may be required.

9. Market Data, Watchlists, and Public Portfolio Information

The website may display CSC Investments watchlists, public portfolio snapshots, ticker symbols, reference prices, cost-basis information, delayed market data, research notes, or dashboard information.

Viewing public market information does not require you to provide personal information. If future personalized portfolio information is provided through a portal, it will be treated as restricted account information and made available only to authorized users.

10. Cookies and Similar Technologies

The website may use cookies, local storage, analytics tools, hosting logs, or similar technologies to operate the site, remember preferences, monitor traffic, improve performance, and protect security.

You may be able to adjust cookie settings through your browser. Some features may not work properly if cookies or storage are disabled.

11. Third-Party Services

We may use third-party services for website hosting, domain management, analytics, email, document storage, code repositories, market-data display, portal functionality, authentication, security, payment processing, or business operations.

These services may process information according to their own privacy policies and terms. Third-party services may include hosting providers, Google services, GitHub, analytics providers, email providers, market-data tools, and other vendors.

We are not responsible for third-party privacy practices, websites, or services.

12. Google Sheets, Market Data, and Future Data Systems

Cook Services Company, LLC may use internal spreadsheets, Google Sheets, Apps Script, static JSON files, or similar tools to organize portfolio research, market data, dashboards, and website content.

Market data may be delayed, incomplete, or supplied by third-party data sources. Market-data tools are used for informational and research purposes only.

13. How We Share Information

We may share information with service providers who help operate the website or business, professional advisers, hosting and technology providers, government or regulatory authorities when required by law, parties involved in a business transfer or restructuring, or other parties when needed to protect rights, property, security, users, company systems, or the public.

We do not sell personal information in the ordinary sense of exchanging it for money.

14. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, email account, hosting service, internet transmission, or storage system can be guaranteed to be completely secure.

You are responsible for using secure devices, strong passwords, and careful communication practices. Do not send sensitive information through ordinary email unless specifically requested through an appropriate secure process.

15. Data Retention

We may retain information as long as reasonably necessary for business, legal, tax, accounting, operational, security, compliance, recordkeeping, dispute-resolution, or legitimate company purposes.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and company needs.

16. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and address the issue.

17. Your Choices

You may contact us to request that we review, update, or delete information you provided, subject to legal, operational, security, compliance, and recordkeeping limitations.

You may also stop using the website, disable cookies through your browser, avoid submitting optional information, or contact us with privacy questions.

18. External Links

The website may link to portfolio brands, third-party websites, market-data tools, social media pages, GitHub repositories, payment processors, or other services. We are not responsible for the privacy practices, security, content, or policies of external websites.

19. Future Portal Privacy

If the CSC Portal is launched, authorized users may receive additional terms or privacy notices covering account-specific records, investor documents, portfolio information, identity verification, payment records, secure communications, role-based access, and portal activity logs.

Portal information should be treated as confidential and accessed only by authorized users.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective when posted unless a different effective date is stated.

21. Contact

Questions about this Privacy Policy may be sent to:

Cook Services Company, LLC
cookservicescompany@gmail.com